Privacy Policy
Last Updated: November 13, 2025
Protecting your personal information is our priority. This Privacy Policy applies to FranzeseWine.com and Franzese Wine LLC (“Franzese Wine,” “we,” “us,” or “our”) and explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.
By using the Franzese Wine website, you consent to the data practices described in this Policy.
1. Information We Collect
Personal Information You Provide
To process orders, provide customer service, and deliver our products, we may collect the following personal information:
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First and last name
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Mailing and shipping address
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Email address
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Phone number
When you purchase products from us, we also collect billing information such as credit card details to complete your transaction.
Automatically Collected Information
We may automatically collect certain information about your device and browsing behavior, including:
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IP address
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Browser type
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Device type
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Access times
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Pages viewed
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Referring website address
This information helps us maintain site functionality, analyze trends, and improve user experience.
Demographic Information
We may also collect non-identifiable demographic information such as age or gender if voluntarily provided.
Cookies & Tracking Technologies
Our website uses cookies to personalize your online experience, keep you logged in, store preferences, and enhance site performance.
You may choose to decline cookies through your browser settings, but this may limit certain site features.
2. How We Use Your Information
Franzese Wine uses your personal information to:
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Process and fulfill orders
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Deliver products and services
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Provide customer support
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Communicate with you regarding your purchase or account
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Send updates, promotions, and marketing emails (you may opt out anytime)
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Improve website functionality and user experience
We may also use anonymous data for analytics and marketing insights.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties.
We may share your information with trusted partners who help us:
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Process payments
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Ship orders
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Send emails or marketing communications
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Provide customer service
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Perform analytics
These partners are required to keep your information confidential and may only use it to perform services on our behalf.
Legal Requirements
We may disclose your information if required to:
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Comply with the law or legal process
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Protect our rights or property
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Ensure the safety of our customers or the public
4. Tracking User Behavior
We may track pages users visit on our site to understand product interest and improve service offerings. This data may be used to tailor content or promotions based on user behavior.
5. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy policies of these third-party sites. We encourage you to review their privacy statements when visiting them.
6. Your Rights (Including California Privacy Rights)
Upon receiving a verifiable request, you may:
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Request access to the personal information we hold about you
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Request deletion of your personal information
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Request correction of inaccurate information
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Opt out of marketing communications
Limitations to Deletion Requests
We may deny deletion requests if retaining the information is necessary to:
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Complete a transaction or fulfill an order
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Detect or prevent fraud or security issues
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Debug or repair site functionality
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Comply with legal obligations
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Conduct research (with your consent)
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Enable internal uses aligned with your relationship with us
To submit a request, email us at hello@FranzeseWine.com.
7. Children Under Thirteen
We do not knowingly collect personal information from children under 13. If you are under 13, please ask a parent or guardian for permission before using this website.
8. Email Communications
We may send emails regarding order updates, promotions, announcements, surveys, or company news.
You may unsubscribe at any time by clicking “Unsubscribe” at the bottom of our emails.
9. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be posted on our website or sent to the primary email associated with your account.
Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Franzese Wine LLC
11346 Sunco Dr
Rancho Cordova, CA 95742